RecyIndia is committed to protecting the privacy, confidentiality, and security of its users’ personal information. This Privacy Policy explains how RecyIndia collects, uses, stores, shares, and safeguards information when users access or use the RecyIndia website, mobile application, or related services (collectively, the “Platform”).

By accessing or using the Platform, you consent to the collection, use, and processing of information in accordance with this Privacy Policy.

1. Information We Collect

RecyIndia may collect the following categories of information:

1.1 Personal & Business Information

When users register or interact with the Platform, we may collect:

  • Name

  • Email address

  • Phone number

  • Address and location details

  • Business or shop information

  • Identity or business documents (for verification purposes)

  • Transaction-related information

This applies to users including households, shops, hospitals, temples, institutions, waste vendors, scrap dealers, collection agents, and recycling factories.

1.2 Usage & Technical Information

We may automatically collect technical and usage data such as:

  • IP address

  • Device type and operating system

  • Browser type

  • Access times and pages viewed

  • Interaction data and usage patterns

This information is collected through cookies, log files, and analytics tools to improve platform performance and user experience.

2. How We Use Information

The information collected is used for the following purposes:

  • Operating, maintaining, and improving the Platform

  • Enabling transparent buying and selling of waste and recycled products

  • Facilitating communication between users, vendors, and recycling factories

  • Verifying accounts to enhance trust and platform safety

  • Providing customer support and responding to inquiries

  • Sending notifications, alerts, and service-related updates

  • Analyzing usage patterns to improve features and performance

  • Complying with legal and regulatory obligations

RecyIndia does not sell, rent, or trade personal information to third parties for marketing purposes.

3. Information Sharing & Disclosure

RecyIndia may share information only in the following circumstances:

  • With relevant parties involved in a transaction to facilitate platform operations

  • With trusted third-party service providers who assist in platform operations (such as hosting, analytics, or communication services), under strict confidentiality obligations

  • When required by law, regulation, court order, or legal authority

  • To protect the rights, safety, and integrity of RecyIndia, its users, or the public

All third-party access is limited to what is necessary to perform their services.

4. Data Security

RecyIndia implements reasonable technical and organizational measures to protect user information against unauthorized access, misuse, alteration, loss, or disclosure.

However, users acknowledge that no online platform or digital transmission method can guarantee absolute security. While we strive to protect user data, RecyIndia cannot ensure or warrant complete security of information transmitted or stored on the Platform.

5. Cookies & Analytics

RecyIndia uses cookies and analytics tools to:

  • Understand user behavior

  • Improve website functionality

  • Enhance user experience

  • Analyze platform performance

Users may manage or disable cookies through their browser settings. Please note that disabling cookies may affect certain features or functionality of the Platform.

6. User Responsibilities

Users are responsible for:

  • Providing accurate and up-to-date information

  • Maintaining confidentiality of login credentials

  • Preventing unauthorized access to their accounts

  • Complying with applicable laws and platform policies

RecyIndia shall not be responsible for losses arising from unauthorized account access caused by user negligence.

7. Data Retention

RecyIndia retains personal information only for as long as necessary to:

  • Fulfill platform operations

  • Comply with legal, regulatory, or contractual obligations

  • Resolve disputes and enforce policies

Data may be retained even after account deactivation where legally required.

8. Policy Updates

RecyIndia reserves the right to modify or update this Privacy Policy at any time to reflect changes in legal requirements, technology, or business practices.

Continued use of the Platform after updates constitutes acceptance of the revised Privacy Policy.

9. Contact Information

For any questions, concerns, or requests related to this Privacy Policy, please contact:

📍 Address:
Kholvad, Kamrej, Surat, Gujarat – 394190, India

📧 Email: