These Terms & Conditions (“Terms”) govern your access to and use of the RecyIndia website, mobile application, and related services (collectively, the “Platform”). By accessing, registering on, or using the Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

If you do not agree with these Terms, you must not access or use the Platform.


1. About RecyIndia

RecyIndia is a technology-enabled digital marketplace designed to connect households, commercial establishments, institutions, waste vendors, scrap dealers, collection agents, and recycling factories for the listing, buying, and selling of recyclable waste materials and recycled products.

RecyIndia operates solely as a platform facilitator. RecyIndia does not directly collect, transport, store, recycle, dispose of waste, or manufacture recycled products, nor does it act as an agent, broker, partner, or guarantor in any transaction conducted on the Platform.


2. Eligibility & User Categories

The Platform may be accessed by:

  • Individual users (households)

  • Commercial establishments and businesses

  • Institutions (schools, colleges, hospitals, temples, offices, residential societies)

  • Waste vendors, scrap dealers, and collection agents

  • Recycling factories and processing units

By using the Platform, you represent that you are legally competent to enter into binding agreements under Indian law and that all activities conducted by you are lawful.


3. User Registration & Accounts

To access certain features, users must register and create an account. Users agree to:

  • Provide accurate, complete, and up-to-date information

  • Maintain confidentiality of login credentials

  • Be responsible for all activities conducted through their account

RecyIndia reserves the right to suspend or terminate accounts providing false, misleading, or incomplete information.


4. Platform Role & No Agency Relationship

RecyIndia:

  • Does not control pricing, negotiations, or transaction terms

  • Does not guarantee pickup, delivery, payment, quality, quantity, or legality

  • Is not responsible for service execution or user conduct

All transactions occur directly between users, and RecyIndia is not a party to such transactions.


5. Waste & Product Listings

Users listing waste materials or recycled products must ensure that:

  • Listings are lawful, accurate, and complete

  • Materials comply with environmental, safety, and waste-management regulations

  • Prohibited, hazardous, biomedical, or illegal materials are not listed unless explicitly permitted under applicable law

RecyIndia reserves the right to remove any listing that violates laws or platform policies.


6. Pricing, Payments & Transactions

  • Pricing is determined solely by users and vendors

  • RecyIndia does not control or influence pricing decisions

  • Payments, if facilitated, are processed via third-party payment gateways

  • RecyIndia is not responsible for payment delays, failures, chargebacks, or disputes

All financial arrangements are strictly between the transacting parties.


7. Vendor Verification

RecyIndia conducts document-based verification of waste vendors, scrap dealers, collection agents, and recycling factories during registration. This may include review of business documents, identity details, licenses, or address proofs.

Verification is conducted solely to enhance transparency and user trust. Verification does not constitute an endorsement, certification, warranty, or guarantee of services, pricing, quality, safety, legal compliance, or business conduct.

All vendors operate as independent service providers and remain fully responsible for their operations and regulatory compliance.


8. User Responsibilities

Users agree to:

  • Act ethically and professionally

  • Comply with applicable laws and regulations

  • Not misuse the Platform for fraudulent or illegal purposes

  • Resolve disputes directly with other users


9. Prohibited Activities

Users must not:

  • List illegal or restricted materials

  • Provide false or misleading information

  • Circumvent platform systems or safeguards

  • Harass, abuse, or threaten other users

  • Use the Platform for unlawful purposes

Violation may result in suspension or permanent account termination.


10. Disputes Between Users

All disputes, claims, or disagreements between users—including pricing, pickup, delivery, quality, quantity, payment, or compliance—must be resolved directly between the involved parties.

RecyIndia is not obligated to mediate or resolve such disputes.


11. Intellectual Property

All content on the Platform, including trademarks, logos, software, text, graphics, and design elements, are the property of RecyIndia or its licensors. Unauthorized use is prohibited.


12. Data Protection & Privacy

User data is handled in accordance with RecyIndia’s Privacy Policy. By using the Platform, users consent to data collection and processing as described therein.


13. Limitation of Liability

To the maximum extent permitted by law, RecyIndia shall not be liable for:

  • Direct, indirect, incidental, consequential, or punitive damages

  • Loss of profits, data, business, or reputation

  • Regulatory or legal non-compliance by users

  • Actions or omissions of third parties

Use of the Platform is at the user’s sole risk.


14. Indemnification

Users agree to indemnify and hold harmless RecyIndia, its founders, employees, affiliates, and partners from any claims, damages, losses, penalties, or legal actions arising from:

  • User activities on the Platform

  • Violation of these Terms

  • Legal or regulatory non-compliance


15. Platform Modifications & Termination

RecyIndia reserves the right to:

  • Modify or discontinue any part of the Platform

  • Introduce new services or pricing models

  • Suspend or terminate access for policy violations


16. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Gujarat, India.


17. Contact Information

📍 Address:
Kholvad, Kamrej, Surat, Gujarat – 394190, India

📧 Email: